Upload Custom Prompt
If the user has a pre-recorded IVR prompt file, click on “Upload Custom Prompt” in Web GUI->PBX->Internal
Options->Custom Prompt page to upload the file to the UCM6200. The following are required for the IVR
prompt file to be successfully uploaded and used by the UCM6200:
• PCM encoded.
• 16 bits.
• 8000Hz mono.
• In .mp3 or .wav format; or raw/ulaw/alaw/gsm file with .ulaw or .alaw suffix.
• File size under 5M.
Figure 176: Upload Custom Prompt
Click on to select audio file from local PC and click on to start uploading. Once uploaded, the file will appear
in the Custom Prompt web page.
Download All Custom Prompt
On the UCM62XX, the users can download all custom prompts from UCM web UI to local PC. To download all
custom prompt, log in UCM web UI and navigate to PBX->Internal Options->Custom Prompt and click on
. The following window will pop up in order to set a name for the downloaded
file.
Figure 177: Download All Custom Prompt
Note: The downloaded file will have a .tar extension.
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