Troubleshooting code Failure level Recovery action
authentication for the Hitachi
Command Suite server.
The network setting of the
Hitachi Command Suite server
or the setting of the external
authentication can experience a
problem.
Check the setting of the Hitachi
Command Suite server.
TREXAU000010 ERROR
The external authentication
relay service stopped forcibly.
This message might be output
when SVP restarted while the
service is running.
Select the relevant storage
system from the Storage
Device List, stop it, and then
restart it.
If the condition does not
recover, restart the SVP.
If the condition does not
recover after restarting the SVP,
set up Device Manager -
Storage Navigator again.
TREXAU000011 ERROR
The external authentication
relay service stopped forcibly.
This message might be output
when SVP restarted while the
service is running.
Select the relevant storage
system from the Storage
Device List, stop it, and then
restart it.
If the condition does not
recover, restart the SVP.
If the condition does not
recover after restarting the SVP,
set up Device Manager -
Storage Navigator again.
SMI-S Provider service
The following example is a normal log output when the SMI-S Provider
service starts and terminates normally.
[2015/03/31 18:08:31.265][INFO ][TRSMIS000001][SMI-S][Initializing : start SMI-S
service. Port= 5989 ]
[2015/03/31 18:08:31.858][INFO ][TRSMIS000002][SMI-S][Ready]
372 Troubleshooting the storage system
Service Guide for VSP Gx00 and VSP Fx00 Models
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