Miscellaneous Hitachi Device Manager - Storage Navigator
troubleshooting
Failure Recovery Action
After registering the storage system
successfully, any error occurred during
operation.
Check the status of the Device Manager - Storage
Navigator background services and take appropriate action
(see Background service log on page 344).
Collect the dump files (see Using the Dump tool on
page 379).
If the collection fails, collect the target files manually (see
Collecting dump files manually on page 380).
After changing the registered user
account without stopping the services
of the registered storage system, the
"20122-208003" error occurred during
the Hitachi Device Manager - Storage
Navigator operations.
Stop the service of the registered storage system in the
Storage Device List. Click Edit to register the enabled
user account information again, and then start the service.
Troubleshooting NAS Manager
If you experience problems using NAS Manager, refer to the troubleshooting
procedures in the following sections.
Setting disk capacity assignments
Failure Recovery
The LDEV created by Device Manager - Storage
Navigator or Hitachi Command Suite is not
reflected.
Refresh NAS Manager.
The system drive to create a storage pool is not
shown in the window.
To create a storage pool, four or more LDEVs are
required. Start Device Manager - Storage
Navigator or Hitachi Command Suite to create
LDEVs. NAS might not be selected when adding
the LUN path to LDEVs. For more information
about creating LDEVs, see the Hitachi Virtual
Storage Platform Installation and Reference
Guide for your storage system model.
Start Device Manager - Storage Navigator and
set the LUN path of the LDEVs to be assigned to
the storage pool for the NAS platform (user LU).
For more information about allocating LDEVs to
LUN paths, see the Hitachi Virtual Storage
Platform Installation and Reference Guide for
your storage system model.
EVS cannot be created. The common subnet mask must be assigned to
EVS in which the same link aggregation is set.
Specify the same numerical value as the subnet
Troubleshooting the storage system 335
Service Guide for VSP Gx00 and VSP Fx00 Models
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