Power LED turned off
Procedure
1. Is AC power being supplied?
• Yes: Check the power cables are connected properly and turn off the
main switch.
• No: Supply AC power to the storage system and restart the storage
system.
2. Wait more than a minute and then set the main switch to on.
3. Is the Power LED on at the controller?
• Yes: Go to step 5.
• No: Set the main switch to off.
4. Contact your administrator. Go to step 6.
5. Is the Ready LED on at the controller?
• Yes: Use the equipment in its current operational state, even if the
green Ready LED blinks fast.
• No: Use the following corrective action. See
Ready LED does not go on
or Ready LED went on and then off on page 390.
Ready LED does not go on or Ready LED went on and then off
Procedure
1. Is the controller Power LED on?
• Yes: Go to step 2.
• No: Go to step 4 in POWER LED does not go on.
2. Is the ALARM LED on at the controller?
• Yes: See ALARM LED is on.
• No: Go to step 3.
3. Turn off the main switch.
4. Wait more than one minute, and then set the main switch to on.
5. Is the Ready LED on at the controller?
• Yes: Continue to use the equipment. If the green Ready LED blinks
fast, the storage system is operational. Go to step 8.
• No: Go to step 8.
6. Set the main switch to off.
7. Contact your system administrator.
Alarm LED is on
Procedure
1. Identify which component failed (see
Checking SIM alerts on page 381).
390 Troubleshooting the storage system
Service Guide for VSP Gx00 and VSP Fx00 Models
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