Hitachi G200 - Page 371

Troubleshooting code Failure level Recovery action
To confirm that the external
authentication relay serviced is
stopped normally, match it to
the troubleshooting code and
check that TREXAU000005 is
output.
TREXAU000005 INFO
Output when the External
authentication relay service
stops normally.
TREXAU000006 ERROR
An error occurred by stopping
the external authentication
relay service.
If the external authentication
relay service does not start
normally (TREXAU000002) at
the next start time, restart the
SVP.
If the condition does not
recover after restarting the SVP,
set up Device Manager -
Storage Navigator again.
TREXAU000007 ERROR
The external authentication
relay service is not started.
Select the appropriate storage
system from the Storage
Device List, stop it, and then
start it.
If the condition does not
recover, restart the SVP.
If the condition does not
recover after restarting the SVP,
set up Device Manager -
Storage Navigator again.
TREXAU000008 ERROR
The test communication to the
Hitachi Command Suite server
when setting the external
authentication link of the
Hitachi Command Suite server
failed.
The network setting of the
Hitachi Command Suite server
or the setting of the external
authentication can experience a
problem.
Check the setting of the Hitachi
Command Suite server.
TREXAU000009 ERROR
The connection with the Hitachi
Command Suite server failed
when performing the external
Troubleshooting the storage system 371
Service Guide for VSP Gx00 and VSP Fx00 Models