Hitachi G200 - Page 370

The following example is when a log output is normal at termination.
[2015/03/19 21:11:48.812][INFO ][TREXAU000004][External Authenticator][Stopping]
[2015/03/19 21:11:48.943][INFO ][TREXAU000005][External Authenticator][Stopped]
The following example is when a log output contains errors at startup.
[2015/03/20 22:15:36.265][INFO ][TREXAU000001][External Authenticator][Initializing]
[2015/03/20 22:15:36.364][ERROR][TREXAU000003][External Authenticator][Stopped : An
unexpected error has occurred.]
The following example is when a log output contains errors at termination.
[2015/03/20 22:20:14.317][INFO ][TREXAU000004][External Authenticator][Stopping]
[2015/03/20 22:20:15.113][ERROR][TREXAU000006][External Authenticator][Stopped : An
unexpected error has occurred.]
The following table lists troubleshooting codes and recovery actions.
Troubleshooting code
Failure level Recovery action
TREXAU000001 INFO
Output when the external
authentication relay service
starts.
To confirm that the external
authentication relay service has
started normally, match it to
the troubleshooting code and
check that TREXAU000002 is
output.
TREXAU000002 INFO
The external authentication
relay service has started
normally.
TREXAU000003 ERROR
The external authentication
relay service failed to start.
Select the appropriate storage
system from the Storage
Device List, stop it, and then
start it.
If the condition does not
recover, restart the SVP.
If the condition does not
recover after restarting the SVP,
set up Device Manager -
Storage Navigator again.
TREXAU000004 INFO
Output when the external
authentication relay service
stops.
370 Troubleshooting the storage system
Service Guide for VSP Gx00 and VSP Fx00 Models