automatically. If the condition
does not change within three
minutes, perform the following
procedure sequentially.
1. Stop the storage system
using the Storage Device List
and restart it.
2. If there is no recovery using
step 1, restart the SVP.
3. If there is still no recovery,
set up Storage Navigator again.
TRRMIS002514 ERROR
An error occurred in the
communication with the RMI-
API Server service. The RMI-
API Server service restarts
automatically. If the condition
does not change within one
minute, perform the following
procedure sequentially.
1. Check whether the SVP IP
address set by Storage Device
List is correct. If not, set it.
2. If there is no recovery using
step 1, stop the storage system
using the Storage Device List
and restart it.
3. If there is no recovery,
restart the SVP.
4. If there is still no recovery,
set up Storage Navigator again.
TRRMIS002515 ERROR
The RMI-API Server service
stopped abnormally.
Check the troubleshooting
codes output from
TRRMIS002501 to this log and
take necessary actions.
Note:
1. If the router converts the IP address, the address might be different from the IP address of the
PC itself. In this case, confirm with the network administrator.
External authentication relay server
The following example is a normal log output when the server starts
normally.
[2015/03/19 18:08:31.265][INFO ][TREXAU000001][External Authenticator]
[Initializing]
[2015/03/19 18:08:31.858][INFO ][TREXAU000002][External Authenticator][Ready]
Troubleshooting the storage system 369
Service Guide for VSP Gx00 and VSP Fx00 Models
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