Diagnostic information 2-67
5060-4xx
S2 sensor late
•
2D 11—S2 sensor late
• 2D 03—S2 sensor late
Note: See “Printer sensors” on page 5-3.
S2 or narrow media sensor made early
•
2D 0F—S2 sensor early
• 2D 02—S2 sensor early
• 2D 05—Narrow media sensor early
Note: See “Printer sensors” on page 5-3.
Step Action and questions Yes No
1 Check the tray for proper edge guide setting and media
loading. Edge guides should be adjusted against edge
of media. Media should be fanned and lay flat in the
tray.
Is the media properly loaded in the tray?
Go to step 2 Properly load
media.
2
Check the pick tires for contamination or wear.
Are pick tires worn or contaminated?
Replace the
“Pick rolls” on
page 4-59.
Go to step 3
3
Check for obstructions in the paper path.
Is the paper path obstructed?
Clear the
obstruction.
Go to step 4
4
Is the inner deflector out of position? Correct the
deflector position.
Go to step 5
5
Is the autocompensator damaged or defective? Go to
“Autocompensa
tor service
check” on
page 2-107
Go to step 6
6
Perform the “BASE SENSOR TEST” on page 3-30 on
the S2 sensor.
Does the S2 sensor pass the test?
Call your next
level of support.
See “S2 or
narrow media
sensor
obstructed” on
page 2-66.
Step Action and questions Yes No
1 Check tray for the edge guide setting and media
loading. Edge guides should be adjusted against edge
of media. Media should be fanned and lay flat in the
tray.
Is the media properly loaded in the tray?
Go to step 2 Properly load
media.
2
Media may not have been cleared from a previous jam.
Is media in paper path?
Clear the paper
path.
Call your next
level of support
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