Diagnostic information 2-27
5060-4xx
User attendance messages
Note: A secondary message only displays if the finisher option is installed. Use the “Sub error code table” on
page 2-18 to help diagnose paper jam problems.
User primary
message
User secondary
message
Explanation
Setup Required This message is displayed when the printer has detected at
POST, that packing material is still installed and must be
removed. The user should verify that the machine is
properly setup.
Press Go and Reflash Code.
A Alignment = x.x* This message is displayed when an ITU Alignment
Procedure is in process and the printer is prompting the
user for the A alignment value. Alignment values for A
through L (=x.x*) -7 to +7 in 0.5 increments.
• Enter the alignment value and press Select to continue
to the next alignment value.
• To stop the alignment operation press Go or Return.
Change
<custom Type Name>
<input source>
This message is displayed when the printer is requesting the
operator to change the media installed in one of the input
sources. <input source>=Tray 1 through 5, MPF or Envelope
Feeder.
Change
<input source>
<Custom String>
Change
<input source>
<Size> Change
<input source>
<type> <size>
One of the following is displayed on line two.
The user can define a name for each of the custom types
(Custom 1 through 6)
Reattach Output Bin x
Reattach Bins x-y
Check Tray x
Connection
These messages are displayed anytime the printer loses
communications with one of the following options:
• Output Bin x (x=1,2 or 3)
•Bins (x-y=1 through 5)
•Tray
x (x=2,3,4 or 5)
•Duplex
• Finisher
Check Duplex
Connection
Check Finisher
Connection
The specified option could have been removed from the
printer, maybe to clear a paper jam or to remove the option
or the option may be still installed but experiencing a
communications problem. The option may not be fully
installed or it may have a hardware failure. The most likely
cause of this message is a failure to reattach the option
when removed to service a printer intervention.
If the option was temporarily removed or not connected
properly, then reattach or reconnect it. When the option is
recognized, the printer automatically clears the attendance
message and continues. Press Go to execute a
configuration change which will tell the printer the option has
been Hot Unplugged removed. In this case it is assumed
that the user wants to continue to operate the printer with
the option removed. If the problem continues, turn the
printer off and back on. If the message continues to be
displayed, turn the printer off, remove the option and call for
service.
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