2-124 Service Manual
5060-4xx
HCIT 2000-sheet option does not recognize the size paper selected.
Fuser drive assembly noise check
Excessive fuser drive motor assembly noise
Step Action and questions Yes No
1 Make sure the media loaded in the tray meets
specifications.
Is the media loaded properly and meet specifications?
Go to step 2 Load the media
properly or inform
the customer that
the media does
not meet
specifications
2
Check the paper tray guide for correct installation.
Is the paper tray guide installed correctly for the
selected paper size?
Go to step 3 Reinstall the
guide if installed
incorrectly
3
Check for correct installation of the paper size sensor
cable to the HCIT system board at CN7.
Is the cable installed correctly?
Go to step 4 Install the cable
correctly.
4
Check for a broken, loose, or missing paper size
sensor flag spring.
Is a sensor flag spring broken, loose, or missing?
Reconnect the
spring if it is
loose. Replace
the spring if
broken or
missing.
Go to step 5
5
Check the paper size sensor flag for sticking or broken
parts.
Is the paper size sensor flag sticking or broken?
Replace the
paper size flag
Go to step 6
6
Check continuity of the sensor cable.
Do you measure continuity?
Replace the
sensor. If this
does not fix the
problem, replace
the HCIT system
board.
Replace the
sensor cable
Step Action and questions Yes No
1 Excessive noise from the fuser drive motor assembly -
Check for correct installation of the fuser drive
assembly.
Is the fuser drive installed correctly?
Go to step 2 Correctly install
the “Fuser drive
assembly” on
page 4-37
2
Install a new “Fuser assembly” on page 4-35.
Is there still excessive noise from the fuser drive motor
assembly?
Replace the
“Fuser drive
assembly” on
page 4-37
Problem
resolved.
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