2-142 Service Manual
5060-4xx
Tray 1 service check
Tray 1 does not stay seated or fit correctly in the printer, the media fails to feed correctly from tray 1 or tray 1 is
difficult to install
The Tray 1 Feed Test in the Diagnostics Menu can be used to help isolate problems with paper feeding from Tray
1.
7
Transfer terminal contact assembly and ITU transfer
bellcrank - Check the transfer terminal contact, transfer
cable, and ITU transfer bellcrank assemblies to make
sure they are installed correctly, not loose, or broken.
Are there any problems with the transfer terminal
contact, transfer cable connection, or ITU transfer
bellcrank assemblies?
Repair or replace
as necessary. If
this does not
correct the
problem, contact
your next level
support.
Replace the
FRUs in order:
1)“Transfer
HVPS board” on
page 4-73
2) “Second
transfer roll” on
page 4-71
3)“ITU
assembly” on
page 4-44
Step Action and questions Yes No
1 Check the following parts in Tray 1 for broken or
missing parts.
• Tray bias spring loose or missing
• Tray bias bellcrank
Are any parts broken, loose, or missing?
Repair or replace
parts as
necessary
Go to step 2
2
Make sure the autocompensator has fully retracted to
its upper position.
Does the autocompensator retract correctly?
Go to step 3 Go to
“Autocompensa
tor service
check” on
page 2-107
3
Check for any signs of damage to the paper tray guide.
Is the paper tray guide damaged, loose or missing?
Replace the
paper tray guide.
Go to step 4
4
Check the following parts for wear, damage, or missing
parts.
• Wear strips
• Restraint pads
• Wear clip
• Side restraint
• Back restraint and back restraint latch
Are there broken, worn, or missing parts?
Repair or replace
parts as
necessary
Go to step 5
5
Check to make sure that the tray is correctly actuating
the paper size switches on the paper size sensing
board.
Does the tray correctly actuate the paper size sensing
switches?
Go to step 6 Go to the “Tray 1
paper size sens-
ing service
check” on
page 2-143
6
Check for any signs of damage to the tray that might
prevent it from actuating the switches.
Is there any problem with the tray?
Replace the tray
assembly
Go to step 7
Step Actions and questions Yes No
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