2-70 Service Manual
5060-4xx
201 Paper Jam
Step Action and questions Yes No
1 Remove fuser from printer, remove oiler housing from
fuser, and pivot the paper guide up.
Is paper jammed inside the fuser?
Clear the jam. Go to step 2
2
Check fuser entry guide for toner buildup.
Is toner built up on the fuser entry guide?
Replace the
“Fuser
assembly” on
page A-35.
Go to step 3
3
Check fuser exit sensor flag.
Does the flag rotate freely and return to normal position
when released?
Go to step 4 Replace the
“Fuser
assembly” on
page A-35.
4
Reinstall fuser and perform the “BASE SENSOR
TEST” on page 3-30.
Note: Use a spring hook to actuate the flag.
Does fuser exit sensor pass test?
Go to step 5 Perform the
following in order:
1. Reseat the
connector
J33 on the
system
board.
2. Replace the
“Fuser
assembly”
on
page 4-35.
3. Replace the
“LVPS
assembly”
on
page 4-46.
4. Replace the
“System
board” on
page 4-72.
5
Check the vacuum transport belts (VTB) for motion.
Observe the belt through the front door.
Are the belts on the VTB assembly turning?
Go to step 6 Go to “Vacuum
transport belt
(VTB)” on
page 4-77 to
verify correct
installation.
6
Check the VTBs for wear or damage.
Are the belts worn or damaged?
Replace the
“Vacuum
transport belt
(VTB)” on
page 4-77.
Go to step 7.
7
Check the VTB plate for a buildup of debris.
Is there a debris buildup?
Clean off the VTB
plate.
Go to step 8
8
Does media move smoothly into the fuser from the
VTB?
Call the next level
of support.
Replace the
“Vacuum
transport belt
(VTB) fan” on
page 4-79.