2-98 Service Manual
5060-4xx
5-bin mailbox option service check
Note: Before proceeding with this service check make sure the option(s) are installed correctly before
attempting to service the unit. Make sure the machine is configured correctly. The majority of the mechanical
components can be observed during operation by removing the left and right side covers.
Step Symptoms Yes No
1 Problems with excessive static electricity buildup. Go to “Problems
with excessive
static electricity
buildup.” on
page 2-129
Go to step 2
2
The printer does not recognize one or more output
options as installed.
Go to “The
printer does not
recognize one
or more output
options as
installed.” on
page 2-99
Go to step 3
3
271 Paper Jam - Check Bin 1 message Go to “271
Paper Jam -
check bin 1” on
page 2-80
Go to step 4
4
274 Paper Jam - Check Bin 4 displays. Go to “Ready
bin x full
message - may
be able to clear
message and
will feed paper
into bin
selected.” on
page 2-100
Go to step 5
5
Ready Bin x Full message - May be able to clear
message and will feed paper into Bin selected.
Go to “Ready
bin x full
message - may
be able to clear
message and
will feed paper
into bin
selected.” on
page 2-100
Go to step 6
6
Bin x Full - No message that bin x is full Go to “Bin x full
- no message
that bin x is full
message” on
page 2-100
Go to step 7
7
Ready - Bin x Full displays and paper feeds into Bin x Go to “Ready -
bin x full
displays and
paper feeds into
bin x” on
page 2-101
Go to step 8
8
Paper does not feed into the bin selected. - 271 Paper
Jam - Check Bin 1 displays.
Go to “Paper
does not feed
into the bin
selected. 271
Paper Jam -
check bin 1
message” on
page 2-101
Go to step 9
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