Lexmark C760 - Second Transfer Roll Service Check

Diagnostic information 2-141
5060-4xx
Second transfer roll service check
Note: The second transfer roll is 51.03 mm (2.009 inches) in circumference. Any print quality problems such as
lines that are spaced apart indicate you should check the second transfer roll for damage, toner, or foreign
material.
Note: The second transfer roll is also part of the maintenance kit and should be replaced when a “83 ITU
Maintenance” message appears. Ask the customer if they have replaced the second transfer roll recently.
Note: If any of the following problems occur, go to “Print quality service check” on page 2-130:
• A problem with only one color)
• Light or very light print
CAUTION: Make sure the printer is powered off before making any checks on the second transfer roll or
associated parts for personal safety and to prevent damage to the printer.
Step Actions and questions Yes No
1 Second transfer roll assembly - Check the second
transfer roll for any signs of toner buildup, surface
damage to the roll, oil, or other contaminants on the
surface of the roll.
Do you see any problems with the second transfer roll?
Replace the
“Second
transfer roll” on
page 4-71
Go to step 2
2
Transfer arms, springs, and associated hardware - Call
your next level of support. None of these parts are
service related parts.
Is there any problem with the associated hardware?
Call your next
level support
Go to step 3
3
Transfer high voltage power supply, HV wiring, and
contacts - Check the second transfer cable (transfer
HVPS contact to the second transfer roll rear arm
contact) for correct installation.
Is the cable installed correctly?
Go to step 4 Install the cable
correctly
4
Check the continuity of the second transfer cable.
Is there continuity?
Replace the
FRUs in order: 1)
“Second
transfer roll” on
page 4-71
2)“Transfer
HVPS board” on
page 4-73. If this
does not correct
the problem, go
to step 5.
Replace the
second transfer
cable
5
Make sure the ITU bias spring is not broken or missing
for the color(s) that is having transfer problems.
Is the ITU bias spring broken, off, or missing?
Repair as
necessary
Go to step 7
6
Check the transfer HVPS to ITU HV transfer terminal
for the color(s) that is having transfer problems.
Is the cable disconnected or broken?
Reinstall or
replace the cable
Go to step 7