2-58 Service Manual
5060-4xx
151 error code
Magenta cartridge drive assembly
Note: Any time any of the cartridge drive motor assemblies are replaced perform the “Motor Detect” on
page 3-17. If this procedure is not performed, error code 168 is displayed.
152 error code
Cyan cartridge drive assembly
Note: Any time any of the cartridge drive motor assemblies are replaced perform the “Motor Detect” on
page 3-17. If this procedure is not performed, error code 168 is displayed.
Step Actions and questions Yes No
1 Indicates that the magenta cartridge drive motor has
either failed to lock or has lost lock. Check the magenta
cartridge drive motor cable connection to J34 on the
system board.
Is the cable installed correctly?
Go to step 2 Install the cable
correctly
2
Check the magenta cartridge drive motor cable
connection to the magenta cartridge drive motor card.
Is the cable installed correctly?
Go to step 3 Install the cable
correctly
3
Check continuity of the magenta cartridge drive motor
cable.
Is there continuity?
Go to step 4 Replace the
magenta
cartridge
assembly cable
4
Replace the magenta cartridge drive assembly.
Perform “Motor Detect” on page 3-17.
Does this fix the problem?
Problem solved Go to step 5
5
Replace the system board.
Does this fix the problem?
Problem solved Call your next
level support
Step Actions and questions Yes No
1 Indicates that the cyan cartridge drive motor has either
failed to lock or has lost lock. Check the cyan cartridge
drive motor cable connection to J34 on the system
board.
Is the cable installed correctly?
Go to step 2 Install the cable
correctly
2
Check the cyan cartridge drive motor cable connection
to the cyan cartridge drive motor card.
Is the cable installed correctly?
Go to step 3 Install the cable
correctly
3
Check continuity of the cyan cartridge drive motor
cable.
Is there continuity?
Go to step 4 Replace the cyan
cartridge
assembly cable
4
Replace the cyan cartridge drive assembly. Perform
“Motor Detect” on page 3-17.
Does this fix the problem?
Problem solved Go to step 5
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