Lexmark C760 - Paper Jam-Tray 1

2-66 Service Manual
5060-4xx
200 Paper Jam—Tray 1
1. Obtain the sub error code from the operator panel.
Press and hold Return and press Select to view the sub error code.
2. Compare the sub error code to the list below and go to the appropriate service check.
S2 or narrow media sensor obstructed
•
2D 1B—S2 sensor obstructed
• 2D 1C—Narrow media sensor obstructed
Note: See “Printer sensors” on page 5-3.
Sub error code Service check
2D 1B
2D 1C
“S2 or narrow media sensor obstructed” on page 2-66
2D 11
2D 03
“S2 sensor late” on page 2-67
2D 0F
2D 02
2D 05
“S2 or narrow media sensor made early” on page 2-67
2D 04
2D 06
“S2 or narrow media sensor did not break in time” on page 2-68
Step Action and questions Yes No
1 Is sensor flag obstructed by paper debris, out of
position, or broken?
Clear obstruction
and reinstall or
replace flag.
Go to step 2
2
Perform the “BASE SENSOR TEST” on page 3-30.
Do both sensor pass the test?
Problem solved Go to step 3
3
Is the inner deflector out of place, causing sensor flag
to bind?
Install inner
deflector
properly.
Go to step 4
4
Are the sensors connectors fully seated? Go to step 5 Reseat the
sensor
connector.
5
Are connectors at J21 fully seated on the system
board?
Go to step 6 Reseat the
connector on the
system board.
6
Check sensor cables.
Are the cables cut or broken?
Replace the
cables.
Go to step 7
7
Replace the sensor that did not pass the test.
Is the problem solved?
Replace the
“System board”
on page 4-72.