2-6 Service Manual
5060-4xx
Error code table
Error code Action
9xx service errors
900 RIP Software Error Go to “900 RIP Software Error” on page 2-83.
902 Service Engine Error 0 General Engine Software Errors 902 through 907 indicate an
unrecoverable engine software error. The system board may cause this
type of error. Turn the printer off and on to try and clear the error code. If
this does not fix the problem after several attempts, call your next level
support before replacing the system board.
904 Engine Software Interface violation by RIP - Check all cabling and connections to the
system board. If no problem is found, replace the system board. See
“System board” on page 4-72.
906 Engine RAM Error Engine RAM Error - Replace the system board. See “System board” on
page 4-72.
907 Engine Flash Error Engine Flash Error - The system board might be causing the error code.
Try the following:
Reflash the system board with the correct level code. If this does not fix
the problem, replace the system board. See “System board” on
page 4-72.
920 Color Calibrate Unrecoverable TPS Gain Error - Replace the ITU assembly. See “ITU
assembly” on page 4-44.
921 Color Calibrate Unrecoverable TPS Error - Replace the ITU assembly. See “ITU
assembly” on page 4-44.
922 Color Calibrate Unrecoverable TPS Invalid Belt - Replace the ITU assembly. See “ITU
assembly” on page 4-44.
925 Fan Stalled Fuser fan - Go to “925 error code” on page 2-85.
926 Fan Stalled VTB fan - Go to “926 error code” on page 2-85.
927 Fan Stalled RIP Fan - Go to “927 error code” on page 2-86.
930 LV Power Supply Unable to find zero crossover point - Replace the LVPS. See “LVPS
assembly” on page 4-46.
931 LV Power Supply Invalid AC Frequency - The AC power line frequency may be incorrect.
Go to “AC power service check” on page 2-105.
939 RIP Engine Comm The RIP processor cannot communicate with the engine processor.
Replace the system board. See “System board” on page 4-72.
940 TMC Error - Cyan Cyan TMC switch failure - Go to “940 error code” on page 2-87.
941 TMC Error - Magenta Magenta TMC switch failure - Go to “941 error code” on page 2-89.
942 TMC Error - Yellow Yellow TMC switch failure - Go to “942 error code” on page 2-91.
943 TMC Error - Black Black TMC switch failure - Go to “943 error code” on page 2-93.
953 NVRAM Failure NVRAM Chip Failure system board - Replace the paper size sensing
board. See “Paper size sensing board” on page 4-57.
954 NVRAM Failure NVRAM CRC failure - Replace the paper size sensing board. See
“Paper size sensing board” on page 4-57.
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