Diagnostic information 2-45
5060-4xx
120 error code
This error code displays whenever an incorrect hot roll fuser lamp is installed.
4
Check the printer is setting on a solid, flat surface.
Is the printer setting on a solid flat surface?
Go to step 5 Inform the
customer that the
printer must be
setting on a solid
flat surface.
5
The front contamination shield is attached to the front
plate of the ITU frame and lies on the top of the ITU
belt.
Is the front contamination shield lying on the ITU belt.
Go to step 6 Position the
shield on top of
the belt.
6
Remove the ITU and check the ITU belt position. If the
belt has shifted to the front or to the rear it should be
replaced. The belt must not shift more than 4 mm in
either direction. Check by making the measurements
as shown. The lower limit is 3.1 mm, the high limit is
8.1 mm, and the optimum position is 5.6 mm.
Has the ITU Belt shifted to the front or to the rear?
Replace the “ITU
assembly” on
page 4-44 and
run the “Belt
Tracking (ITU
4th point
adjustment)” on
page 3-18.
Treat as a belt
stall or signal
communications
problem. See
“100 ITU Error”
on page 2-41.
Step Action and questions Yes No
1 Check to make sure that the line voltage to the printer
matches the line voltage selection switch on the LVPS.
Does the line voltage match the LVPS line voltage
selection?
Go to step 2 Set the line
voltage selection
switch to match
the line voltage to
the printer.
2
Is the correct fuser assembly installed in the printer? Go to step 3 Replace the
“Fuser
assembly” on
page 4-35 with
the correct fuser
assembly.
3
Check for continuity between pins 1 and 2 on the AC
fuser connector on the fuser assembly
Do you measure continuity?
Replace the
“LVPS
assembly” on
page 4-46.
Replace the
“Fuser
assembly” on
page 4-35.
Step Action and questions Yes No
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