2-72 Service Manual
5060-4xx
7
If the duplex option is in use, check the lower right door
paper path.
Does media pass freely between the door and the
metal plate?
Go to step 8 Replace the
“Lower right
door assembly”
on page 4-18.
8
If the duplex option is in use, remove the duplex R.H.
access panel to check if the jam occurred at duplex
entry edge guide.
Did the jam occur at the duplex entry edge guide?
Replace the
duplex option.
Go to step 9
9
If the duplex option is in use, check the actuator button.
See “Duplex option deflector button replacement”
on page A-14.
Should the actuator button be replaced?
Replace the
button.
Go to step 10
10
If the finisher option is in use, refer to the finisher
manual for the alignment procedure.
Is the finisher properly aligned?
Go to step 11 Realign the
finisher.
11
Is a 5-bin mailbox option or an output expander option
in use?
Check the
following:
• Reseat the
option on the
printer.
• Verify the top
cover is
properly
seated on
developer
HVPS.
Call your next
level of support.
Step Action and questions Yes No
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