Diagnostic information 2-113
5060-4xx
Top margin on duplexed copy set incorrectly
Go to “Duplex Quick Test” on page 3-24 to adjust the top margin on the back of the duplexed page.
7
Check the voltages on the bottom options cable
connector. The voltages are with the printer in standby
mode.
Note: All voltages are approximate values.
Are the voltages correct?
Go to step 8 Replace the
bottom options
cable in the
printer
8
Make sure the upper options cable in the duplex option
is installed correctly in the duplex frame.
Is the cable installed correctly?
Go to step 9 Correctly install
the cable. If the
connector is
damaged,
replace the cable
assembly.
9
Make sure the upper options cable in the duplex option
is connected correctly to J11 on the duplex options
board.
Is the cable connected correctly?
Go to step 10 Install the cable
correctly
10
Check continuity of the upper duplex options cable.
Is there continuity?
Replace the
duplex options
board
Install the cable
correctly
Step Action and questions Yes No
Connector pin Voltage
J37-1 +5 V dc
J37-2 Ground
J37-3 Ground
J37-4 +5 V dc
J37-5 +24 V dc
J37-7 +5 V dc
J37-8 +5 V dc
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