Diagnostic information 2-117
5060-4xx
Check Finisher displayed, unable to clear message
Step Action and questions Yes No
1 Check for correct printer and finisher installation. Make
sure the magnetic bracket is mounted on the printer.
Is the magnetic bracket mounted?
Go to step 2 If not installed,
install the bracket
2
Is the pin on the magnetic bracket actuating the joint
switch in the finisher?
Go to step 3 Find out why the
pin is not
actuating the
switch and repair
as necessary
3
Check the joint switch cable connection to CN19 on the
finisher system board.
Is the cable installed correctly?
Go to step 4 Install the cable
correctly
4
Check the joint switch activating spring for any signs of
damage.
Is the switch activating spring broken?
Replace the joint
switch assembly
Go to step 5
5
Check the joint switch for correct operation. The switch
can be checked by measuring continuity while
actuating the switch.
Is the switch operating correctly?
Go to step 6 Replace the joint
switch assembly
6
Check continuity of the joint switch cable.
Is there continuity?
Replace the
finisher system
board
Replace the
cable
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