2-122 Service Manual
5060-4xx
Printer does not recognize that the HCIT 2000-sheet option is installed.
Step Action and questions Yes No
1 Is the HCIT 2000-sheet option the only paper input
option that is not recognized?
Go to step 5 Go to step 2
2
Make sure that the printer and any option above the
HCIT 2000-sheet option are installed correctly.
Are the printer and any options installed correctly?
Go to step 3 Install the options
correctly and
recheck
performance
3
Check for correct installation of the lower options
autoconnect cable to system board connector J37.
Is the cable to J37 installed correctly?
Go to step 4 Install the cable
correctly and
recheck
performance
4
Disconnect J37 from the system board and check the
voltages on connector J37 on the system board.
Note: All voltages are approximate values:
Are the voltages correct?
Go to step 5 Replace the
system board
5
Autoconnect cables - Check the autoconnect from the
printer or option above the HCIT 2000-sheet option.
Check for any signs of cuts, pinched wiring, or damage
to the contacts in the connector.
Are there any problems with the autoconnect cables?
Repair or replace
as necessary
Go to step 6
6
HCIT autoconnect cable - Check the HCIT autoconnect
cable for correct installation at the HCIT system board.
Is the cable installed correctly?
Go to step 7 Install the cable
correctly
7
HCIT autoconnect cable continuity - Check the
continuity of the HCIT autoconnect cable(s).
Is there continuity?
Replace HCIT
system board
Replace the
HCIT
autoconnect
cable
Connector pin Voltage
J37-1 +5 V dc
J37-2 Ground
J37-4 +5 V dc
J37-5 +24 V dc
J37-7 +5 V dc
J37-8 +5 V dc
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