Diagnostic information 2-129
5060-4xx
No indication that bin x is full or no indication that bin x is near full.
Problems with excessive static electricity buildup.
Step Actions and questions Yes No
1 Sensor cable installation - Check for correct installation
of the sensor cable at J5 on the control board.
Is the cable installed correctly?
Go to step 2 Install the cable
correctly
2
Dual output bin x sensor assembly
Do either the bin x full or the bin x near full sensor fail
the sensor test?
Go to step 3 Call your next
level support
3
Voltage - Check the voltages at J5-3 and J5-4. The
voltages should measure approximately +5 V dc.
Are the voltages correct?
Replace the
sensor
Replace the
control board
Step Action and Questions Yes No
1 Excessive static electricity buildup. Front cover
assembly - check the front cover assembly to make
sure the ESD brush ground lead is firmly attached to
the Output Expander frame or the ESD brush is not
loose or damaged.
Is the ESD brush ground cable correctly installed and
is the ESD brush loose or broken?
Make sure the
brush is
contacting the
media being fed
through the
option
1. Attach the
ground cable
if not installed
2. Replace the
cover
assembly if
the ESD
brush is loose
or damaged