Diagnostic information 2-61
5060-4xx
156 error code
Black cartridge drive assembly
Note: Any time any of the cartridge drive motor assemblies are replaced perform the “Motor Detect” on
page 3-17. If this procedure is not performed, error code 168 is displayed.
Step Actions and questions Yes No
1 Error code 156 - The black cartridge drive motor has
either failed to lock or has lost lock. Check the black
cartridge drive motor cable connection to J30 on the
system board.
Is the cable installed correctly?
Go to step 2 Install the cable
correctly
2
Check the black cartridge drive motor cable connection
to the black cartridge drive motor card.
Is the cable installed correctly?
Go to step 3 Install the cable
correctly
3
Check continuity of the black cartridge drive motor
cable. Is there continuity?
Go to step 4 Replace the
black cartridge
assembly cable
4
Replace the black cartridge drive assembly. Perform
“Motor Detect” on page 3-17.
Does this fix the problem?
Problem solved Go to step 5
5
Replace the system board.
Does this fix the problem?
Problem solved Call your next
level support
To Next Page
Loading...
