Sensor (input) never-arriving jam from MPF media tray service check
Action Yes No
Step 1
Check the media size setup and tray guides for the MPF tray.
Does the media size, in use, match the size set for the MPF tray?
Go to step 2. Replace the media, or
change the media size
setup.
Step 2
Check the MPF tray for overfilling.
Is the MPF tray overfilled?
Remove any excess
new media.
Go to step 3.
Step 3
Check the media condition in the MPF tray.
Is any of the media in any of the MPF media tray crumpled or damaged?
Replace the damaged
media with new.
Go to step 4.
Step 4
Check the MPF pick roll assembly.
Is the above component free of excess wear and contamination?
Go to step 5. Clean or replace the
MPF pick roller. See
“MPF pick roller
removal” on page
400.
Step 5
Perform a MPF print test and check the MPF pick solenoid for proper
operation.
Does the above component operate properly?
Go to step 6. Replace the MPF pick
solenoid.
Step 6
Check the aligner assembly for obstructions.
Is the above component free from obstructions?
Go to step 7. Remove obstructions.
Step 7
Check the sensor (input) for proper operation:
a Enter the diagnostic mode
b Select Base sensor test.
c Observe the line item “input”.
Does the display on the operator panel change every time the sensing
area of the above sensor is interrupted or blocked?
Go to step 9. Go to step 8.
Step 8
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the Sensor
(input). See “Sensor
(input) removal” on
page 407.
Replace the
connection.
Step 9
Perform a print test and check the MPF feeder lift plate.
Is the media properly picked and advanced out of the MPF feeder lift
plate?
Go to step 10. Replace the MPF
feeder lift plate. See
“MPF feeder lift plate
removal” on page
397.
4063
Diagnostic information
122
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