Action Yes No
Step 9
Check the connectors on the controller board. If damaged, then replace
the controller board. See “HCIT controller PCBA removal” on page 541.
Reseat all connectors on the controller board, then POR the machine.
Does the error remain?
Replace the controller
board. See “HCIT
controller PCBA
removal” on page
541.
If the error remains,
then go to step 10.
The problem is solved.
Step 10
Replace the tray.
Does the error remain?
Go to step 11. The problem is solved.
Step 11
Replace the drawer.
Does the error remain?
Contact the next level
of support.
The problem is solved.
250 paper jams
[x]‑page jam, clear manual feeder. [250]
1 From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
2 Flex the sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a
level surface.
3 Reload paper into the multipurpose feeder.
4063
Diagnostic information
120
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