Lexmark MS711 - HCOE Diverter Jam Service Check

Action Yes No
Step 12
Check the diverter plunger assembly:
• Check the diverter plunger for damge.
• Check the diverter cam for damage.
• Check if the plunger moves up or down when the cam is rotated.
Is the diverter plunger assembly functional and free of damage?
Go to step 13. Replace the mailbox
diverter plunger
assembly. See
“Mailbox diverter
plunger assembly
removal” on page
698.
Step 13
Open the mailbox left cover. Check the main drive gear for damage and
obstructions.
Note: To access the main drive gear, see “Mailbox main drive gear
removal” on page 703.
Is the main drive gear free of damage?
Go to step 14. Replace the mailbox
main drive gear. See
“Mailbox main drive
gear removal” on
page 703.
Step 14
Re-seat all the connectors on the controller PCBA. POR the machine.
Does the error remain?
Replace the controller
PCBA. See “Mailbox
controller PCBA
removal” on page
707.
If the error persists,
then replace the
mailbox assembly. See
“Mailbox option
removal” on page
688.
The problem is solved.
HCOE diverter jam service check
Action Yes No
Step 1
a POR the printer.
b Reseat all the installed output options on the printer.
c Clear obstructions along the paper path.
d Make sure that the sensors (pass through) are free from obstructions.
e Close the rear door properly.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
Is the high capacity output expander the only output option installed?
Go to step 4. Go to step 3.
4063
Diagnostic information
148