Action Yes No
Step 5
Check the diverter plunger assembly:
• Rotate the diverter cam and check if the diverter plunger moves up
and down.
• Check the diverter plunger and cam for damage. See “Stapler diverter
plunger assembly removal” on page 754.
Reseat the cable J8 on the stapler controller PCBA, and then POR the
machine.
Are the diverter plunger assembly components functional and free of
damage?
Go to step 6. Replace the diverter
plunger assembly. See
“Stapler diverter
plunger assembly
removal” on page
754.
Step 6
a Make sure the sensor (stapler diverter plunger HP) is properly seated.
b Reseat the cable J8 on the controller PCBA. Reseat the same cable on
the sensor (stapler diverter plunger HP) end. POR the machine.
Does the error remain?
Go to step 7. The problem is solved.
Step 7
Reseat all connectors on the stapler controller PCBA and then POR the
machine.
Does the error remain?
Replace the stapler
controller PCBA. See
“Stapler controller
PCBA removal” on
page 749.
If the error persists,
then replace the
finisher. See “Staple,
hole punch finisher
option removal” on
page 738.
The problem is solved.
Finisher (HPU) paddle jam service check
Action Yes No
Step 1
a POR the printer.
b Reseat the installed output option on the printer.
c Clear obstructions along the paper path.
d Make sure that the sensors (pass through) are free from obstructions.
e Close the rear door properly.
Does the error remain?
Go to step 2. The problem is solved.
4063
Diagnostic information
187