Lexmark MS711 - Hole Punch Box Undetected Service Check

Hole punch box undetected service check
Action Yes No
Step 1
a Empty the hole punch box.
b Properly re‑insert the hole punch box to the finisher.
c POR the machine.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
Check the lower interface cable. If damaged, then replace the lower
interface cable. See “Staple, hole punch lower interface cable removal”
on page 759.
Remove the left cover. Reseat the cable J15 on the controller PCBA, then
POR the machine.
Does the error remain?
Go to step 3. The problem is solved.
Step 3
a Remove the hole punch box. Make sure the sensor (hole punch box
present) is aligned and seated properly.
b Open the left cover. Reseat the sensor cable J1 on the HPU controller
PCBA.
Does the error remain?
Replace the sensor
(hole punch box
present). See “Sensor
(hole punch box
present) removal” on
page 775.
If the error persists,
then go to step 4.
The problem is solved.
Step 4
a Reseat all cables on the HPU controller PCBA.
b Reseat the cables J27, J19, and J13 on the stapler controller PCBA.
Does the error remain?
Replace the finisher
option. See “Staple,
hole punch finisher
option removal” on
page 738.
If the error persists,
then go to step 5.
The problem is solved.
Step 5
Open the left cover, reseat all connectors on the stapler controller PCBA
and then POR the machine.
Does the error remain?
Replace the stapler
controller PCBA. See
“Stapler controller
PCBA removal” on
page 749.
If the error persists,
then replace the
finisher option. See
“Staple, hole punch
finisher option
removal” on page
738.
The problem is solved.
4063
Diagnostic information
311