Lexmark MS711 - HCOE Main Motor Jam Service Check

Action Yes No
Step 14
a Check the belt tensioner for damage.
b Make sure the tensioner spring is aligned and properly seated.
c Check if there is no problem with the tension of the spring.
Is the belt tensioner functional and free of damage?
If the error persists,
then go to step 15.
Replace the HCOE belt
tensioner. See “HCOE
belt tensioner
removal” on page
601.
Step 15
Reseat all connectors on the controller PCBA, then POR the machine.
Does the error remain?
Replace the controller
PCBA. See “HCOE
controller PCBA
removal” on page
591.
If the error persists,
then replace the HCOE.
See “High capacity
output expander
option removal” on
page 584.
The problem is solved.
HCOE main motor jam service check
Action Yes No
Step 1
a POR the machine.
b Reseat the output option on the printer.
c Clear obstructions along the paper path.
d Make sure the sensors (pass through) are free from obstruction.
e Close the rear door properly.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
Is the high capacity output expander the only output option installed?
Go to step 4. Go to step 3.
Step 3
Remove all output options and re-install only the high capacity output
expander.
Enter Diagnostics Menu and navigate to:
Output bin tests > Feed to all bins
Does the output option feed to all bins normally?
The problem may not
be on this option tray.
Re‑install the
remaining output
options one at a time
and test each option
for errors. Proceed
with the appropriate
service check based on
the error message and
the output option
being tested.
Go to step 4.
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Diagnostic information
156