Action Yes No
Step 9
Note: The sensor (HCOE rear door interlock) should be disabled by
blocking the sensor.
Open the rear door. Do a feed test. Enter Diagnostics menu, and then
navigate to:
OUTPUT BIN TESTS > Feed to All Bins
Check if the transport rollers rotate when the test is performed.
Does the main motor make the transport rollers rotate?
Go to step 10. Replace the HCOE main
motor. See “HCOE
main motor removal”
on page 607.
Step 10
Check the diverter plunger assembly:
• Check the plunger for damage.
• Check the cam for damage.
• Check if the plunger moves up or down when the cam is rotated.
Is the diverter plunger assembly functional and free of damage?
If the error persists,
then go to step 11.
Replace the HCOE
diverter plunger
assembly. See “HCOE
diverter plunger
assembly removal” on
page 604.
Step 11
a Reseat the connector of the sensor (HCOE diverter plunger HP). To
access the sensor, see “Sensor (HCOE diverter HP) removal” on
page 609.
b Reseat the same sensor cable J14 on the controller PCBA.
c POR the machine.
Does the error remain?
Replace the sensor
(HCOE diverter plunger
HP). See “Sensor
(HCOE diverter HP)
removal” on page
609.
If the error persists,
then go to step 12.
The problem is solved.
Step 12
Check the drive gear for damage. Turn the gear and check if it has no
problem moving.
Note: To access the drive gear, see “HCOE main drive gear assembly
removal” on page 605.
Is the drive gear functional and free of damage?
Go to step 13. Replace the HCOE drive
gear. See “HCOE main
drive gear assembly
removal” on page
605.
Step 13
Open the right cover, and then do the following:
a Check the drive belt for damage.
b Make sure the drive belt is aligned and properly seated.
c Check if there is no problem with the tension of the drive belt.
d Turn the gears. Check if the other gears engaged to the belt would also
turn.
Is the drive belt functional and free of damage?
If the error persists,
then go to step 14.
Replace the HCOE drive
belt. See “HCOE main
drive gear assembly
removal” on page
605.
4063
Diagnostic information
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