Lexmark MS711 - Output Expander Error Service Check

Action Yes No
Step 6
Open the left cover, reseat all connectors on the stapler controller PCBA
and then POR the machine.
Does the error remain?
Replace the stapler
controller PCBA. See
“Stapler controller
PCBA removal” on
page 749.
If the error persists,
then replace the
finisher option. See
“Staple, hole punch
finisher option
removal” on page
738.
The problem is solved.
Output expander error service check
Action Yes No
Step 1
Is the output expander the only output option installed?
Go to step 4. Go to step 2.
Step 2
Remove all output options and re-install only the expander.
Enter Diagnostics Menu and navigate to:
Output bin tests > Feed Tests >Output Bin 1
Select Single.
Does the output option feed normally?
The problem may not
be on this option tray.
Re‑install the
remaining output
options one at a time
and test each option
for errors. Proceed
with the appropriate
service check based on
the error message and
the output option
being tested.
Go to step 3.
Step 3
Check the auto connector end of the option previously installed below the
expander.
Is it free of damage?
Go to step 4. Replace the upper
interface cable of the
output option
previously installed
under the expander.
Step 4
Check the upper interface cable. If damaged, then replace the upper
interface cable. Go to “Upper interface cable removal” on page 564.
Remove the left cover. Reseat the upper interface cable on the controller
PCBA, then POR the machine.
Does the error remain?
Go to step 5. The problem is solved.
4063
Diagnostic information
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