Actions Yes No
Step 19
Properly reseat the wireless card.
Did this fix the problem?
Problem resolved. Go to step 20.
Step 20
If there is an attached antenna, is the antenna damaged?
Go to step 22. Go to step 21.
Step 21
Replace the antenna.
Did this fix the problem?
Problem resolved. Go to step 22.
Step 22
Verify that the antenna is properly connected to the wireless card.
Is it connected correctly?
Problem resolved. Go to step 24.
Step 23
Properly connect the antenna.
Did this fix the problem?
Problem resolved. Go to step 24.
Step 24
Replace the wireless card.
Did this fix the problem?
Problem resolved. Go to step 25.
Step 25
Replace the controller board. See “Controller board removal” on
page 492.
Did this fix the problem?
Problem resolved. Contact your next level
of support.
Dead machine service check
Action Yes No
Step 1
Is the machine plugged in?
Go to step 3. Go to step 2.
Step 2
Plug the machine in.
Did this fix the problem?
The problem is solved. Go to step 3.
Step 3
Check the power cord for continuity.
Is there continuity?
Go to step 4. Replace the power
cord.
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Diagnostic information
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