Lexmark MS711 - HCOE bin Error Service Check; HCOE Undetected Service Check

HCOE bin error service check
Action Yes No
Step 1
a Remove the left and right covers.
Temporarily remove the HCOE tray springs. See “HCOE tray spring
removal” on page 597. Push the bin all the way down, and then pull
it all the way up. Check if the bin is horizontally balanced and aligned.
b Check the home position sensor flag for damage.
Is the bin damaged or skewed?
Replace the HCOE bin.
See “HCOE bin
removal” on page
615.
Re‑install the HCOE
tray springs.
Go to step 2.
Step 2
a Make sure the sensor (HCOE bin HP) is properly seated and aligned
with the home position sensor flag.
b Reseat the sensor cable J8 on the HCOE controller PCBA.
Does the error remain?
Go to step 3. The problem is solved.
Step 3
Push the bin all the way down, and then release.
Does the bin automatically return to its original position?
If the error persists,
then go to step 4.
Replace the HCOE tray
spring. See “HCOE tray
spring removal” on
page 597.
Step 4
a Check the tray pinion for damage.
b Remove all obstructions along the paper path.
Is the tray pinion free of damage?
Replace the HCOE. See
“High capacity output
expander option
removal” on page
584.
Replace the HCOE tray
pinion. See “HCOE tray
pinion removal” on
page 598.
HCOE undetected service check
Action Yes No
Step 1
Is the high capacity output expander the only output option installed?
Go to step 3. Go to step 2.
Step 2
Remove all output options and re-install only the high capacity output
expander.
Enter Diagnostics Menu and navigate to:
Output bin tests > Feed to all bins
Does the output option feed to all bins normally?
The problem may not
be on this option tray.
Re‑install the
remaining output
options one at a time
and test each option
for errors. Proceed
with the appropriate
service check based on
the error message and
the output option
being tested.
Go to step 3.
4063
Diagnostic information
318