Lexmark MS711 - Page 317

Action Yes No
Step 4
Remove all output options and re-install only the expander. Enter
Diagnostics Menu and navigate to:
OUTPUT BIN TESTS >Feed Tests >Output Bin 1
Select Single.
Does the output option feed normally?
The problem may not
be on this option tray.
Re‑install the
remaining output
options one at a time
and test each option
for errors. Proceed
with the appropriate
service check based on
the error message and
the output option
being tested.
Go to step 5.
Step 5
a Open the output expander sensor cover. Reseat the sensor (media bin
full) connnector.
b Make sure the sensor (media bin full) is aligned and properly seated.
c Remove all obstructions along the flag mechanism. Check if the sensor
flag has no problem moving.
d Check the sensor flag for damage. If damaged, then replace the sensor.
See “Sensor (media bin full) with flag removal” on page 557.
e Reseat the sensor cable J5 on the controller PCBA.
Does the error remain?
Go to step 6. The problem is solved.
Step 6
Check the output expander bin full flag:
a Check the bin full flags for damage. Check if there is no problem moving
the flag.
Note: Lifting the right bin full flag causes the middle and left bin full
flags to raise too.
b Make sure the bin full flag is installed properly.
Is the bin full flag functional and free of damage?
If the error persists,
then go to step 7.
Replace the output
expander bin full flag.
See “Output expander
bin full flag removal”
on page 557
Step 7
Open the left cover, reseat all connectors on the controller PCBA and then
POR the machine.
Does the error remain?
Replace the controller
PCBA. See “Output
expander controller
PCBA removal” on
page 562.
If the error persists,
then replace the
output expander
option. See “Output
expander controller
PCBA removal” on
page 562.
The problem is solved.
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Diagnostic information
317