Lexmark MS711 - HCOE Media Entrance Jam Service Check

Action Yes No
Step 14
Open the right cover, and then do the following:
a Check the drive belt for damage.
b Make sure the drive belt is aligned and properly seated.
c Check if there is no problem with the tension of the drive belt.
d Turn the gears. Check if the other gears engaged to the belt would also
turn.
Is the drive belt functional and free of damage?
If the error persists,
then go to step 15.
Replace the HCOE drive
belt. See “HCOE main
drive gear assembly
removal” on page
605.
Step 15
a Check the belt tensioner for damage.
b Make sure the tensioner spring is aligned and properly seated.
c Check if there is no problem with the tension of the spring.
Is the belt tensioner functional and free of damage?
If the error persists,
then go to step 16.
Replace the HCOE belt
tensioner. See “HCOE
belt tensioner
removal” on page
601.
Step 16
Reseat all connectors on the controller PCBA, then POR the machine.
Does the error remain?
Replace the controller
PCBA. See “HCOE
controller PCBA
removal” on page
591.
If the error persists,
then replace the HCOE.
See “High capacity
output expander
option removal” on
page 584.
The problem is solved.
HCOE media entrance jam service check
Action Yes No
Step 1
Is the high capacity output expander the only output option installed?
Go to step 3. Go to step 2.
Step 2
Remove all output options and re-install only the high capacity output
expander.
Enter Diagnostics Menu and navigate to:
Output bin tests > Feed to all bins
Does the output option feed to all bins normally?
The problem may not
be on this option tray.
Re‑install the
remaining output
options one at a time
and test each option
for errors. Proceed
with the appropriate
service check based on
the error message and
the output option
being tested.
Go to step 3.
4063
Diagnostic information
153