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Print quality problems

Characters have jagged or uneven edges

Action Yes No

Step 1

a Print a font sample list to check if the fonts you are using are supported

by the printer.

1 From the printer control panel, navigate to:

Menus > Reports > Print Fonts

2 Select PCL Fonts or PostScript Fonts.

b Resend the print job.

Are you using fonts that are supported by the printer?

Go to step 2. Select a font that is

supported by the

printer.

Step 2

Check if the fonts installed on the computer are supported by the printer.

Are the fonts installed on the computer supported by the printer?

The problem is solved. Contact

customer

support.

Clipped pages or images

Leading edge

Trailing edge

ABCDE

Action Yes No

Step 1

a Move the width and length guides in the tray to the correct positions

for the paper loaded.

b Resend the print job.

Is the page or image clipped?

Go to step 2. The problem is solved.

Troubleshooting 216

Lexmark MS711 User Manual

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