Action Yes No
Step 6
Check the following:
• Check the rear door for damage. Open the rear door, and then check
if it closes properly.
• Check the rear door rollers for damage. Turn the rear door rollers and
check if they have no problem moving.
Are the rear door components functional and free of damage?
Go to step 7. Replace the output
expander rear door.
See “Output expander
rear door removal” on
page 555.
Step 7
a Reseat the connector of the sensor (OE rear door interlock). To access
the sensor, see “Sensor (OE rear door interlock) removal” on
page 573.
b Reseat the same sensor cable J14 on the controller PCBA.
c POR the machine.
Does the error remain?
Replace the sensor (OE
rear door interlock).
See “Sensor (OE rear
door interlock)
removal” on page
573.
If the error persists,
then go to step 8.
The problem is solved.
Step 8
a Open the left cover. Reseat the diverter motor cable J6 on the
controller PCBA.
b Remove the two screws from the diverter motor. Pull away the motor,
and then check the pinion gear for damage.
c Do a feed test and check if the diverter motor runs. Enter Diagnostics
menu, and then navigate to:
OUTPUT BIN TESTS > Feed Tests
Select the output bin assigned as the output expander option, and
then select Single.
Is the diverter motor functional and free of damage?
Go to step 9. Replace the output
expander diverter
motor. See “Output
expander diverter
motor removal” on
page 568.
Step 9
Open the left cover. Reseat the main motor cable J4 on the controller
PCBA.
Does the error remain?
Go to step 10. The problem is solved.
Step 10
Note: The sensor (OE rear door interlock) should be disabled by
blocking the sensor.
Open the rear door. Do a feed test. Enter Diagnostics menu, and then
navigate to:
OUTPUT BIN TESTS > Feed to All Bins
Check if the transport rollers rotate when the test is performed.
Does the main motor make the transport rollers rotate?
Go to step 11. Replace the output
expander main motor.
See “Output expander
main motor removal”
on page 571.
4063
Diagnostic information
209
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