Action Yes No
Step 6
a Open the left cover. Reseat the diverter motor cable J6 on the
controller PCBA.
b Remove the two screws from the diverter motor. Pull away the motor,
and then check the pinion gear for damage.
c Do a feed test and check if the diverter motor runs. Enter Diagnostics
menu, and then navigate to:
OUTPUT BIN TESTS > Feed Tests
Select the output bin assigned as the output expander option, and
then select Single.
Is the diverter motor functional and free of damage?
Go to step 7. Replace the output
expander diverter
motor. See “Output
expander diverter
motor removal” on
page 568.
Step 7
Check the diverter plunger assembly:
• Check the plunger for damage.
• Check the cam for damage.
• Check if the plunger moves up or down when the cam is rotated.
Is the diverter plunger assembly functional and free of damage?
If the error persists,
then go to step 8.
Replace the output
expander diverter
plunger assembly. See
“Output expander
diverter plunger
assembly removal” on
page 568.
Step 8
a Reseat the connector of the sensor (OE diverter plunger HP). To access
the sensor, see “Sensor (OE diverter plunger HP) removal” on
page 575.
b Reseat the same sensor cable J14 on the controller PCBA.
c POR the machine.
Does the error remain?
Replace the sensor (OE
diverter plunger HP).
See “Sensor (OE
diverter plunger HP)
removal” on page
575.
If the error persists,
then go to step 9.
The problem is solved.
Step 9
Open the left cover, reseat all connectors on the controller PCBA and then
POR the machine.
Does the error remain?
Replace the controller
PCBA. See “Output
expander controller
PCBA removal” on
page 562.
If the error persists,
then replace the
output expander
option. See “Output
expander controller
PCBA removal” on
page 562.
The problem is solved.
4063
Diagnostic information
212
To Next Page
Loading...
