Lexmark MS711 - Page 232

Error
code
Description Action
31.82 Fuser I2C packet has been sent but code timed out on receiving
the data (callback)
Go to “Fuser unit smart chip service check” on
page 237.
31.83 Fuser security error in the send challenge sequence Go to “Fuser unit smart chip service check” on
page 237.
31.84 Fuser ROM signature error Go to “Fuser unit smart chip service check” on
page 237.
31.85 Fuser smart chip stuck or busy; status register and/or CRI Arbiter
register report busy)
Go to “Fuser unit smart chip service check” on
page 237.
32.10 Toner cartridge smart chip compatibility error Replace the toner cartridge.
32.11 Imaging unit smart chip compatibility error Replace the imaging unit.
32.12 Fuser smart chip compatibility error Replace the fuser. See “Fuser removal” on
page 459.
33.xx Non‑license return program (NLRP) supply installers Replace non‑licensed supply with properly
licensed supply.
34.xx Media size mismatch—the printer detects the media as too
short or too narrow
Do the following:
• Make sure that the media loaded is in the
proper size. The print job settings must also
coincide with the size of the media being
printed on.
• Make sure that the media tray guides are
properly set.
35.xx Res save off deficient memory—the printer lacks sufficient
memory to enable Resource Save
Try one or more of the following:
• From the printer control panel, press
Continue to disable Resource Save, clear
the message, and continue printing.
• Install additional memory.
37.xx Insufficient collation area Try one or more of the following:
• From the printer control panel, select
Continue to stop the defragmentation and
continue printing. For non‑touch‑screen
printer models, press OK to confirm.
• Delete fonts, macros, and other data from
the printer memory.
• Install additional printer memory.
38.xx Memory full Try one or more of the following:
• From the printer control panel, press
Continue to disable Resource Save, clear
the message, and continue printing.
• Install additional memory.
4063
Diagnostic information
232