Lexmark MS711 - Page 60

Actions Yes No
Step 1
a Perform a print test:
Diagnostics menu > PRINT TESTS > Tray 1
b Adjust the margins if necessary:
Diagnostics menu > REGISTRATION
Does the error remain?
Go to step 2. The problem is solved.
Step 2
a Check the media source.
b If the media is from tray 1, go to step 3.
If the media is from the MPF, go to step 5.
Step 3
Make sure the pick roller tires are free of debris. Check for wear or
damage.
Are they free of wear or damage?
Go to step 4. Replace the pick roller.
See “Pick roller
assembly removal” on
page 482.
Step 4
Check the lift plate on the media tray for damage.
Is it free of damage?
Go to step 11. Replace the media tray.
Step 5
Make sure the MPF pick roller and separator pad are free of debris. Check
for wear or damage.
Are they free of wear or damage?
Go to step 6. Replace the MPF pick
roller/separator pad.
See “MPF pick roller
removal” on page
400.
Step 6
Perform the media skew adjustment. See “Media aligner roller
adjustment” on page 376.
Does the problem remain?
Contact the next level
of support.
Problem solved.
Step 7
Make sure the input roller/deskew assembly is free of debris. Check for
wear or damage.
Are they free of wear or damage?
Problem solved. Replace the printer.
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Diagnostic information
60