Protocol
code
Display message Cause
029 ERROR CARTRIDGE # CHECK
CONNECTION!
CODE: 29
Connection between cartridge
contacts and pen board contacts
is faulty
Elimination
• Take out the Cartridge and clean the contacts of the Cartridge and
the contacts in the pen board. Insert the Cartridge again and press
the
Ok button. The printer will do another connection test.
If the contact problem could not be solved, the message THE
PROBLEM IS NOT SOLVED! may appear. Please try another ink
Cartridge.
If the problem is still not solved, call service.
Pos: 79.25 /Bedienungsan leitungen/Gerät e spezifisch/Druc ker/Error Messages/30_ RAM_ERROR_Call_Ser vice @ 2\mod_126561894171 0_912.doc @ 11350 @
Protocol
code
Display message Cause
030 RAM ERROR CALL SERVICE
CODE: 30
RAM error on CPU board
Elimination
• Call service
Pos: 79.26 /Bedienungsan leitungen/Gerät e spezifisch/Druc ker/Error Messages/31_P RINTER_ERROR_WR ONG_BOARD/FIRMWARE @ 2\mod_126 5618996662_912.doc @ 11353 @
Protocol
code
Display message Cause
031 PRINTER ERROR WRONG
BOARD/FIRMWARE
CODE: 31
Board – Firmware – PCB do not
match
Elimination
• Load the correct firmware
version
Pos: 79.27 /Bedienungsan leitungen/Gerät e spezifisch/Dr ucker/Error Messages/ 32_MACRO_LOADING_ER ROR_RAM_MEMORY_IS_FULL! @ 2\mod_1265619042535 _912.doc @ 11356 @
Protocol
code
Display message Cause
032 MACRO LOADING ERROR RAM
MEMORY IS FULL!
CODE: 32
Insufficient memory for the
macro
Elimination
• Reduce the size of the macro
Pos: 79.28 /Bedienungsan leitungen/Gerät e spezifisch/Druc ker/Error Messages/33_ MACRO_TOO_HIGH_Reduce_ to_#_Inches @ 2\mod_ 1265619098268_912. doc @ 11359 @
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