Neopost AS-710 - Page 119

User Manual Version 3.1 119
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Protocol
code
Display message Cause
062 FIRMWARE/CONFIG PCB DOES
NOT MATCH!
CODE: 62
Firmware and PCB do not match
Elimination
• Load the correct firmware;
make a default reset (press
and hold the home key
during power-on).
• Call service
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Protocol
code
Display message Cause
063 ERROR: NON-EXISTENTMACRO
SELECTED!
CODE: 63
A print job selects a macro
which is not available (loaded)
in the printer
Elimination
• Do not repeat pages after a
job has ended
• Do not turn off the printer
during job data transfer
• Unlock the font in the printer
menu
• To interrupt a print job use
the Cancel
and the Ok
keys on the printer
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Protocol
code
Display message Cause
064 ERROR: PEN POWER SUPPLY
DAMAGED!
CODE: 64
Pen power supply damaged
Elimination
• Update the printer to firmware
version 4.8 or higher
• Call service
Pos: 79.44 /Bedienungsan leitungen/Gerät e spezifisch/Dr ucker/Error Messages/ 66_ERROR:_USB-Port_no t_programmed!_ USB_2.0_ONLY (618/619- Platine) @ 2\mod_12656209 96951_912.doc @ 11450 @
Protocol
code
Display message Cause
066 ERROR: USB-PORT IS NOT
PROGRAMMED!
CODE: 66
USB-Port is not programmed
Elimination
• Call service
Pos: 79.45 /Bedienungsan leitungen/Gerät e spezifisch/Druc ker/Error Messages/67a_E RROR:_USB-Port_ UPDATE_REQUIRED_USB_2. 0_ONLY @ 2\mod_1265897 538954_912.doc @ 11986 @