Troubleshooting
5
d-Color MF25 5-5
To call the technical representative
1 Write down the malfunction code (for example, C-0001) in the call tech-
nical representative screen.
2 Press the [Power] (auxiliary power)
button to turn off the control panel.
3 Use the main power switch to turn off
the machine.
4 Unplug the machine.
5 Contact the technical representative, and inform them of the malfunc-
tion code.
2
Reminder
Since the machine may be damaged, contact the technical representa-
tive according to the procedure described above as soon as the call tech-
nical representative screen appears.