5
Troubleshooting
5-40 d-Color MF25
5.7 Simple troubleshooting
Main unit
Symptom Possible Cause Remedy
The machine does not
start up when the main
power switch is turned
on.
Is no power supplied from the
electrical outlet?
Correctly insert the power supply
plug into the electrical outlet.
Has the [Power] (auxiliary
power) key been turned on?
Turn on the [Power] (auxiliary power)
key.
Correctly insert the pow-
er supply plug into the
electrical outlet.
Is the right-side door of the
machine open?
Securely close the right-side door of
the machine.
Is there no paper that match-
es the document?
Load paper of the appropriate size
into the paper tray.
The printed output is too
light.
Is the copy density set too
light?
Touch [Dark] in the Density screen
to copy at the desired copy density.
(See p. 3-58.)
Is the paper damp? Replace the paper with new paper.
(See p. 2-45, p. 2-50, p. 2-53 and
p. 2-56.)
The printed output is too
dark.
Is the copy density set too
dark?
Touch [Light] in the Density screen
to copy at the desired copy density.
(See p. 3-58.)
Was the document not
pressed close enough
against the original glass?
Position the document so that it is
pressed closely against the original
glass. (See p. 3-11.)
The printed output is
blurry.
Is the paper damp? Replace the paper with new paper.
(See p. 2-45, p. 2-50, p. 2-53 and
p. 2-56.)
Was the document not
pressed close enough
against the original glass?
Position the document so that it is
pressed closely against the original
glass. (See p. 3-11.)