Troubleshooting
5
d-Color MF25 5-41
There are dark specks or
spots throughout the
printed output.
There are streaks in the
printed output.
Is the original glass dirty? Wipe the glass with a soft, dry cloth.
(See p. 10-3.)
Is the document transfer belt
dirty?
Clean the document transfer belt
with a soft cloth dampened with a
mild detergent. (See p. 10-4.)
Was the original document
printed on highly translucent
material, such as diazo pho-
tosensitive paper or overhead
projector transparencies?
Place a blank sheet of paper on top
of the document. (See p. 3-11.)
Is a double-sided document
being copied?
If a thin double-sided document is
being copied, the information on the
back side may be reproduced in the
copy. Touch [Light] on the Back-
ground Removal screen to select a
lighter background density. (See
p. 3-60.)
Is the electrostatic charger
wire dirty?
Use the charger-cleaning tool to
clean the electrostatic charger. (See
p. 10-6.)
The image is not aligned
properly on the paper.
Is the document incorrectly
positioned?
Correctly position the document
against the document scales. (See
p. 3-11.)
Load the document into the ADF,
and slide the adjustable document
guides to fit the size of the docu-
ment. (See p. 3-9.)
Is the document incorrectly
positioned in the ADF?
If the document cannot be fed cor-
rectly through the ADF, make cop-
ies by positioning the document on
the original glass. (See p. 3-11.)
Is the original glass dirty
(while using the ADF)?
Wipe the glass with a soft, dry cloth.
(See p. 10-3.)
Are the adjustable document
guides incorrectly positioned
against the edges of the doc-
ument?
Slide the document guides against
the edges of the document.
Was curled paper loaded into
the paper tray?
Flatten the paper before loading it.
The printed page is
curled.
Was paper that curls easily
(as with recycled paper)
used?
Remove the paper from the paper
tray, turn it over, and then load it
again.
Replace the paper with paper that is
not damp.
Symptom Possible Cause Remedy
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