Components Troubleshooting 3: Troubleshooting
57
Table 14 General Problem Diagnostic with the Hardware Error Log
Numeric ID Info String Possible Cause Suggested Solutions
Test is not completed in
time.
• Reinstall software
• Replace SOM PCA
• Replace Processor PCA
• Replace Therapy PCA
xx Voltage is not reported
within specified time or
voltage is out of limited
value.
Wrong clock signal.
• Reinstall software
• Replace Processor PCA
n.n = m.m Voltage value out of range Replace Processor PCA
= mm.m Clock Battery voltage value
out of range
• Replace Clock Battery
• Replace Processor PCA
= mm.m Switched voltage value out
of range
Replace Therapy PCA
= mm.m
• Replace Battery
• Replace Therapy PCA
n.n = m.m Voltage value out of range Replace Therapy PCA
nn = mm Voltage value out of range • Replace AC Power Supply
• Replace Therapy PCA
Invalid serial number Reenter Serial Number
Invalid file path or DSP file
format mismatch
Replace SOM PCA
File check code mismatch • Reinstall software
• Replace SOM PCA
x Fan 1 (close to Power
Supply Assembly) failure
Replace Fan connected to
Therapy PCA at J12
Fan 2 (close to Internal
Resistors) failure
Replace Fan connected to
Therapy PCA at J13
Invalid software • Reinstall software
• Replace SOM PCA
RFU status mismatch Run Op Check
Invalid localization data • Reinstall software
•Upgrade software
• Replace SOM PCA
Software is corrupted • Reinstall software
• Replace Therapy PCA
Software is corrupted Reinstall software
Software is corrupted Replace SOM PCA