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Philips Efficia DFM100
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Components Troubleshooting 3: Troubleshooting
57
Table 14 General Problem Diagnostic with the Hardware Error Log
Numeric ID Info String Possible Cause Suggested Solutions
 
Test is not completed in
time.
Reinstall software
Replace SOM PCA
Replace Processor PCA
Replace Therapy PCA


xx Voltage is not reported
within specified time or
voltage is out of limited
value.
Wrong clock signal.
Reinstall software
Replace Processor PCA

n.n  = m.m Voltage value out of range Replace Processor PCA


= mm.m Clock Battery voltage value
out of range
Replace Clock Battery
Replace Processor PCA


= mm.m Switched voltage value out
of range
Replace Therapy PCA



= mm.m
Replace Battery
Replace Therapy PCA

n.n  = m.m Voltage value out of range Replace Therapy PCA

nn = mm Voltage value out of range Replace AC Power Supply
Replace Therapy PCA


Invalid serial number Reenter Serial Number


Invalid file path or DSP file
format mismatch
Replace SOM PCA


File check code mismatch Reinstall software
Replace SOM PCA


x Fan 1 (close to Power
Supply Assembly) failure
Replace Fan connected to
Therapy PCA at J12
Fan 2 (close to Internal
Resistors) failure
Replace Fan connected to
Therapy PCA at J13


Invalid software Reinstall software
Replace SOM PCA


RFU status mismatch Run Op Check


Invalid localization data Reinstall software
•Upgrade software
Replace SOM PCA


Software is corrupted Reinstall software
Replace Therapy PCA


Software is corrupted Reinstall software


Software is corrupted Replace SOM PCA

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