Philips Efficia DFM100 - Additional Notes about the Operational Check; Service Mode Tests; Error Log Messages

3: Troubleshooting Service Mode Tests
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Additional Notes about the Operational Check
Keep in mind the following points about the Operational Check:
• You can run Op Check from the Other menu in Clinical Mode or from the Service Mode Main
menu – the Op Check is the same in both modes, with the following exceptions:
– The Op Check in Service Mode runs in English, while in Clinical Mode it runs in the installed
language.
– When you exit the Op Check from Service Mode, you remain in the Service Mode.
• The Op Check runs the Therapy Delivery test on battery power to reflect typical operating
conditions for defibrillation. The device automatically disconnects AC power for the time of this test.
• If the Efficia DFM100 is equipped with multifunction defib pads only and does not have a paddle
tray, you cannot test paddles during an Op Check.
• Options that are not on the device do not appear on the screen or printed report.
• The message In Progress is displayed as each test is run. The test result (Pass or Fail) is displayed at
the completion of each test and failures are logged in the Hardware Error Log. If you cancel the
Operational Check before it completes, it is not recorded in the Operational Check Summary.
Service Mode Tests
These tests include manual interaction with the display and controls and help you isolate problems with
the device. See “Service Mode Tests” on page 159 for more information on Service Mode tests.
Error Log Messages
Error Log menus allow you to review, print, export to USB memory, and clear the log entries.
The Error Logs include entries for all messages logged during normal operating mode (Clinical),
Configuration mode (Config), Data Management mode (DataMgmt), boot sequence (PowerUp),
Automated tests (AutoTest), Service Mode tests (Service), Operational Checks (OpCheck), and
Software Upgrades (SWUpgrade). The message indicates the error severity and may provide additional
information, such as error code and a verbal explanation.
The Efficia DFM100 defibrillator/monitor maintains two error logs: one for software and one for
hardware.
Each log can contain up to 50 critical and up to 50 non-critical (up to 100 total) entries. Up to 14 entries
may be displayed on a single screen. Each entry includes:
• the date and time of the message
•severity
• device operating mode at the time of the message (AutoTest, Clinical, Config, DataMgmt,
OpCheck, PowerUp, Service, or SWUpgrade)
• numeric error code (software error log only) and optional informational string
When you call the Support Center, you may be asked to check or export the Error Logs.
 To view the Error Logs:
1 Access the Service mode. See “Accessing Service Mode” on page 15.
2 Select Hardware Error Log
orSoftware Error Logfrom the Service Main Menu and press the
Smart Select knob.
3 Press the Smart Select knob again to print, export, or clear the log.