3: Troubleshooting Components Troubleshooting
60
Defibrillation Problems
Therapy PCA failure Replace Therapy PCA
ECG test failure Run Op Check
Replace Therapy PCA
Table 17 ECG Diagnostic with the Hardware Error Log (Continued)
Numeric ID Info String Possible Cause Suggested Solution
Table 18 Defibrillation Charging Problems
Symptom Possible Cause Suggested Solution
Op Check
message
During Op Check, the user
pressed the
menu instead of the
button
• Run Op Check and be sure to press the
button
• Run Controls test to confirm
• Check buttons for mechanical operation
• Replace UI PCA
Does not charge in
Manual Defib
Mode using
Charge button on
paddles
Paddles not connected properly Check/restore connection
Paddles failure • Confirm paddles problem by connecting Pads and attempting
to charge device using Charge button on the Efficia DFM100
• Replace paddles if needed
Problem with internal
connections
Check/restore connections between Therapy port and Therapy
PCA, and between Therapy PCA and Processor PCA
Therapy Port failure Replace Therapy Port
Processor PCA failure Replace Processor PCA
Does not charge in
Manual Defib
Mode using
Charge button on
Efficia DFM100
Therapy cable failure Replace Therapy cable
Front panel button failure Run Controls Test in Service Mode to confirm, replace Front
Case if needed
Therapy PCA failure Replace Therapy PCA
Processor PCA failure Replace Processor PCA
Does not charge in
AED Mode, but
charges in Manual
Defib Mode
Shock not advised Make sure ECG wave is displayed and shock is advised
Pads ECG front end failure Replace Therapy PCA
Processor PCA failure Replace Processor PCA
Does not charge to
energy setting on
Therapy Knob
Therapy Knob has been replaced
and installed incorrectly
• Confirm by rotating Therapy Knob back and forth to check
travel and alignment
• Run Controls test in Service Mode to test Therapy Knob.
Reinstall Therapy Knob, if necessary
Therapy Encoder failure Replace Therapy Encoder