Philips Efficia DFM100 - USB Problems

3: Troubleshooting Components Troubleshooting
71
USB Problems
Test the USB if indicated by the troubleshooting. The USB test is safe for the data on the USB drive.
The USB test verifies both the USB flash drive and Efficia DFM100 USB Port performance. If in doubt,
test the suspect USB flash drive on different Efficia DFM100 devices or different USB flash drives on the
suspect device.
 To test the USB:
Refer to “USB Test” on page 163 in Chapter 5 “Performance Verification” .
Table 25 USB Messages
Screen Message Possible Cause Suggested Solution
Configuration Item
Name


An imported configuration item is not
compatible with the device current software
version and is ignored
• Upgrade your Efficia DFM100 software
• Ignore the missing item if not applicable


USB Read or Write operation in progress Do not touch the USB flash drive or any other
controls


A corrupted file or another error prevents
reading of the configuration file
•Run the USB Test
• Check the USB flash drive content


• No USB device in the drive.
• The USB device is not fully inserted.
• USB device is not compatible with the Efficia
DFM100
Fully insert a standard USB 2.0-compatible
flash drive, no more than 32 Gb capacity.


Attempt to read configuration data from a USB
flash drive, but no configuration data found
• Check the USB flash drive content
• Check the product version


Attempt to read software upgrades from a USB
flash drive, but no software upgrades found
• Check the USB flash drive is inserted
• Check the USB flash drive contains a valid
software upgrade
 USB failure Run the USB Test
 USB device removed while read or write in
progress, or error in data transfer
Repeat the operation
nn See “Software Upgrade Errors” on page 24
 Not enough memory available on the USB
flash drive
Insert a new flash drive or erase data from the
flash drive
 USB power overload is detected Replace the USB flash drive and restart the
device